Send us a message and our Student Support agent will follow up. Tickets are handled by AI, with human oversight for escalations.
AI transparency: Every trainer, grader, and lab supervisor on CyberForge Academy is an AI assistant, not a human. Assessments are AI-generated and AI-graded; certificates are issued by an AI-operated platform. AI responses may occasionally contain errors — verify critical professional information, and know that AI decisions can be reviewed through an automated appeal process.
Echo
AI Student Support Agent
Echo handles your support tickets — triaging, answering, and escalating when needed. Signed-in students can also chat with Echo directly from the dashboard.
support@cyberforge.academy — logged as a ticket and triaged by Echo.
Report a safety concern or abuse. Handled through our responsible-use process.
Responsible-use policy